Privacy Policy

This Privacy Policy describes the policies and practices of Integrative Lifestyle Medicine PLLC (“ILM,” “the Practice,” “we,” “us,” or “our”), founded by Ashar Khan, MD, regarding the collection, processing, protection, and disclosure of information obtained through our official website located at healinglifestylemed.com (the “Site”) and related digital communications.

This Privacy Policy applies solely to information collected through the public surfaces of this Site, general web forms, and interactive inquiry widgets. It does not apply to offline interactions, nor does it replace or modify clinical privacy documents governing established patient relationships. By visiting or using this Site, you acknowledge the practices described in this Privacy Policy and our Terms of Service.

We collect two primary categories of information through the Site: information you voluntarily provide to us and information generated automatically during your visit.

While Integrative Lifestyle Medicine PLLC respects and maintains high standards of clinical confidentiality, general public website browsing and non-secure form submissions are distinct from established patient health records. Once an individual formally becomes a patient of the Practice, their medical records and protected health information are handled in accordance with applicable federal and state healthcare privacy laws and our formal clinical Notice of Privacy Practices provided during onboarding.

Integrative Lifestyle Medicine PLLC utilizes the information collected through this Site strictly for legitimate, ethical, and operational healthcare practice purposes:

• Responding to Inquiries: Reviewing and replying to your consultation requests, clinical questions, and general correspondence.
• Consultation Scheduling: Coordinating appointment availability and facilitating initial patient onboarding steps.
• Administrative Communication: Sending appointment reminders, schedule confirmations, or clinic operational updates.
• Site Security & Operations: Monitoring network stability, mitigating fraudulent activity or cyberattacks, and maintaining reliable server uptime.
• Legal & Regulatory Compliance: Fulfilling statutory obligations, responding to valid legal process, and protecting the rights, safety, and property of our practice, staff, and patients.

A cookie is a small data file stored on your browser or device. We maintain a privacy-respecting posture regarding tracking technologies:

• Essential Technical Cookies: We use strictly necessary session cookies and local storage tokens required for core site security, accessibility preferences, CSRF protection, and secure form delivery. These cannot be disabled without impairing essential site functionality.
• No Advertising Cookies: We do not use advertising cookies, third-party pixel trackers (such as Meta Pixel or marketing beacons), or cross-site tracking engines.

You can configure your browser settings to decline or delete cookies. However, doing so may affect the responsiveness of certain interactive forms on the Site.

To provide modern communication, appointment intake, and practice navigation, our website integrates with reputable third-party technology vendors:

• Medastrix (Intake Platform): Used to provide embedded clinical intake questionnaires and secure onboarding forms. Patient data submitted through Medastrix is processed subject to Medastrix's independent security protocols and our business arrangements.
• LeadConnector (Inquiry Widget): Used to power interactive web inquiry and messaging capabilities. Inquiries entered into the widget are transmitted to our administrative team via LeadConnector's communications infrastructure.
• Google Maps: Embedded maps for driving directions to our Dearborn clinic location. Interactions with embedded maps are subject to Google's Privacy Policy.
• Hosting & Cloud Infrastructure: Modern web servers and content delivery networks that host and serve our website files securely.

We encourage you to review the privacy policies of any third-party platforms you interact with through our Site.

We share or disclose collected information solely under the following limited circumstances:

• Authorized Service Providers: With third-party vendors, contractors, and technology partners who perform services on our behalf (e.g., website hosting, IT security, intake processing), bound by contractual duties of confidentiality.
• Legal & Regulatory Mandates: When required to do so by applicable federal or state law, court order, subpoena, warrant, or regulatory requirement.
• Safety & Protection: When we believe in good faith that disclosure is necessary to investigate fraud, protect the safety or legal rights of our practice, staff, patients, or the public.
• Professional Advisors: With our legal counsel, accountants, and auditors in connection with professional practice advisory services.
• Practice Reorganization: In the event of a merger, acquisition, corporate restructuring, or transfer of practice assets, subject to applicable medical practice statutes.

Integrative Lifestyle Medicine PLLC maintains reasonable and appropriate administrative, physical, and technical safeguards designed to protect personal information from unauthorized access, accidental loss, misuse, alteration, or disclosure.

These measures include SSL/TLS encryption for data in transit across the Site, restricted access protocols for administrative personnel, and firewall defenses. However, please be advised that no method of electronic storage or transmission over the internet can be guaranteed 100% secure. We cannot warrant or promise absolute security of any information transmitted to or from the Site.

We retain information collected through the Site for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, including responding to inquiries, coordinating consultations, satisfying legal, accounting, or reporting obligations, resolving disputes, and enforcing our agreements.

When information is no longer required for legitimate administrative, operational, or legal purposes, it is securely deleted or anonymized in accordance with our practice records standards.

Depending on your jurisdiction and applicable state privacy regulations, you may have certain rights regarding your personal information, including:

• Access & Review: The right to request confirmation of whether we hold personal data collected through our website and request a copy thereof.
• Correction: The right to request that we correct inaccurate or incomplete contact information.
• Deletion: The right to request deletion of personal information collected through our web forms, subject to our statutory recordkeeping requirements.
• Communication Preferences: You may opt out of non-essential administrative emails or informational notices at any time by contacting us directly.

To exercise any of these choices, please submit a written request to our designated privacy contact listed in Section 14 below.

This Site is intended for use by adults seeking information regarding clinical services and lifestyle therapeutics. We do not knowingly solicit, collect, or maintain personal information through the public website from individuals under the age of 13 without verifiable parental or legal guardian consent, in accordance with the Children's Online Privacy Protection Act (COPPA).

If we become aware that an individual under 13 has submitted personal data through our public web forms without verified parental consent, we will take prompt steps to securely delete such information.

Our website may contain hyperlinks to external sites, scientific journals (such as Open Meridian Press), or community medical resources that are not operated or controlled by Integrative Lifestyle Medicine PLLC.

This Privacy Policy does not apply to external websites. We encourage you to consult the respective privacy notices of any third-party websites you visit, as we have no control over and assume no responsibility for their content, security, or data handling practices.

Integrative Lifestyle Medicine PLLC may update or modify this Privacy Policy from time to time to accommodate changes in clinical services, technology updates, or statutory requirements.

Any updates will be posted on this page with an updated “Last Updated” timestamp. We encourage you to review this policy periodically to remain informed of our privacy commitments.

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact our privacy administrator: